Cookie statement Würth Belux Nv

Last modified on September 17, 2025.

WÜRTH BELUX uses “cookies” whenever you use the Website.

In this cookie statement, we would like to inform you about what types of cookies we use, the information they collect, how that information is used and how cookie preferences can be managed.

We emphasize that certain functionalities of the Website will not be available when you do not accept the cookies involved.

Our use of cookies is subject to this cookie statement. Given that cookies may contain personal data, their processing is also governed by our privacy statement

You can change or withdraw your consent to the use of cookies on our Website at any time.

For questions and/or comments, please contact privacy@wurth.be.

Definitions

“Website” means the website of WÜRTH BELUX: www.wurth.be.

“WÜRTH BELUX” means WURTH BELUX NV, a company organized and existing under Belgian law, with registered office at 2300 Turnhout (Belgium), Everdongenlaan 29 and registered with the Crossroads Bank of Enterprises under number 0435.180.897.

About cookies

Cookies are ‘mini-files’ and can be placed via the server on a user's device connected to the internet, such as a computer, phone or tablet. Cookies are stored on the device's hard drive when you visit the Website. Cookies can be used to collect or store information about how the user behaves on a website and/or on his or her device. The ‘reading’ of these cookies allows the Website that placed them to retrieve the information stored in them. The Website's server can only read the cookies it has placed itself and has no access to other files stored on your device. In short, cookies help us to recognise your device when you use the Website.

This enables WÜRTH BELUX to make processing user-friendly and to provide you with a personalized service.

Cookies also include so-called ‘scripts’. A script is a programming code used in order to make the Website function optimally and interactively.

Finally, cookies also include ‘webbeacons’, ‘pixeltags’ or ‘social media cookies’. These cookies are used for the integration of social media websites in the Website.

Types of cookies

There are different type of cookies:

Origin

First party cookies are cookies that are placed directly on the Website by us.

Third party cookies are cookies placed on the Website by third parties. This means that elements originating from other websites are incorporated in the Website.

Lifetime

Persistent cookies remain on your device for the lifetime of the cookie. They are activated each time you visit the Website.

Session cookies simplify and link the user’s actions during the browser session. Each time you open the browser, these cookies are placed temporarily. Session cookies are deleted as soon as the browser is closed.

Function/purpose

Necessary cookies are cookies which ensure that all components of the Website function optimally, without which you will not be able to use the Website as intended. These cookies can be installed without your consent.

For example, these cookies allow you to navigate between different parts of the Website or to block access to secure areas of our Website. These cookies do not allow us to identify you as an individual.

Functional cookies are cookies that enable the Website to offer additional functionalities and personal settings.

If you do not accept these cookies, certain parts of the Website may not function or may not function optimally.

Analytical cookies are cookies that display the way you use the Website. Based on this collected information a statistical analysis is made in order to make the structure, navigation and content of the Website user-friendly and to improve it. Your explicit consent is required for installing these cookies.

Marketing cookies are used to personalize online marketing offers. Based on a profile, drawn up on the basis of your surfing behavior on the Website, both we and third parties gain insight into campaign performance.

If social media websites install social media cookies through the Website to collect (your) data, we have no influence on the use of and the way in which the social media websites handle this data. More information in this respect can be found in the privacy statements of the social media website, which are each indicated in the list of active cookies in Clause 5 hereunder. Please note that these privacy statements may be modified at any time by the social media websites involved.

Legal grounds

The processing of necessary cookies is based on our legitimate interest as necessary cookies are required for the proper functioning and security of the Website.

The processing of functional cookies is also based on our legitimate interest, given that these cookies are necessary to provide certain preferences or explicitly requested functionalities.

The processing of other cookies is based on your prior consent to do so.

What cookies are used on the Website?

Below you will find a detailed list and description of the cookies used by WÜRTH BELUX on the Website:

Name	Category 1	Duration	Validity	Description
ppms_privacy*	Technically required	12 months	.wurth.be	Technical cookie of Würth, which stores information on how you reacted to the information in the cookie banner about the use of cookies.
_pk_id.*	Technically required	12 months	.analytics.witglobal.net	Cookie of Würth, which stores various data such as visitor numbers, time intervals, etc., from which statistical key figures can be derived.
_pk_ses.*	Technically required	Session	.analytics.witglobal.net	Cookie of Würth, which does not contain any data itself. Whenever this cookie is set, the visitor counter is incremented in "_pk_id".
TS01*	Technically required	Session	.wurth.be .analytics.witglobal.net	Technical cookie of Würth, which is used for system security.
lbcookie	Technically required	Session	.wurth.be .analytics.witglobal.net	Technical cookie of Würth, which is used for load balancing of the system.
pgid	Technically required	Session	.eshop.wurth.be	Technical cookie from Würth, which contains the user group Each group has a unique personalization group ID (PGID). This allows to use already rendered templates (HTML code) from the PageCache without having to call the application server. This improves system performance.
sid	Technically required	Session	.eshop.wurth.be	Technical cookie from Würth, which contains the session ID of the online shop. This is used in applications on stateless protocols as an identification feature to recognize several related requests of a user and assign them to a session.
sidTop	Technically required	Session	.eshop.wurth.be	Technical cookie from Würth, which contains the session ID of the online shop. This is used as an identification feature in applications on stateless protocols to recognize several related requests of a user, to assign them to a session and to exchange session-related information on the server side.
AuthenticationStateToken*	Technically required	Session	.eshop.wurth.be	Technical cookie from Würth, which prevents that an access with the help of a known session ID can take place without the user. This cookie is set only after a successful login.
cstInfo	Technically required	Session	.wurth.be	Functional cookie from Würth, which is set or updated to provide additional industry-specific information and notes in the online shop
servicesfilter	Technically required	Session	.wurth.be	Functional cookie from Würth, which stores information about how you reacted when selecting services.
wab	Technically required	30 days	.wurth.be	Functional cookie from Würth, which stores variant identifiers of graphical elements to control different display of the same content.
cid*	Technically required	Session	.eshop.wurth.be	Technical cookie from Würth that contains information on the source and medium (origin of the user) in order to assign them to the current session.
ltab	Technically required	3 years	.wurth.be	Functional cookie from Würth, which stores the information whether the login window with user name or the one with customer number is displayed in the foreground.
acceptedFinderLegalNotice	Technically required	Session	.wurth.be	Functional cookie from Würth that stores the information whether the reading of the respective legal notice of an online product finder was confirmed
rtc_customer_name	Technically required	5 years	.wurth.be	Technical cookie from Würth which enables the use of Userlane as an online tutorial.
userlane-user	Technically required	1 minute	.wurth.be	Functional cookie of Userlane which is set or updated when a visitor takes an interactive tutorial tour to store the progress of the current tour.
userlane-context-32287	Technically required	Session	.wurth.be	Functional cookie of Würth, which stores an URL of a website that referred a visitor to your website.
stg_externalReferrer	Technically required	1 year	.wurth.be	Functional cookie of Würth, which determines whether the last visitor’s session is still in progress or a new session has started.
stg_returning_visitor	Technically required	1 year	.wurth.be	Functional cookie of Würth, which determines if the visitor is a returning visitor.
stg_traffic_source_priority	Technically required	30 minutes	.wurth.be	Functional cookie of Würth, which stores the type of traffic source that explains how the visitor reached your website.
divhome	Technically required	365 days	.wurth.be	Technical cookie from Würth, which contains the setting selected by the user to display a customer group specific homepage.
rdeUser	Convenience & personalization	Session	.wurth.be	Comfort Cookie from Würth, which is set during login without saving personal information. It helps to display suitable product recommendations and offers helpful functions for a better shopping experience.
_gat*	Statistics & website analysis	1 day	.wurth.be	Analysis cookie from Google Analytics which is used to accelerate the loading times of the websites and to reduce the request rate on websites with high traffic. See Google Cookie Policy https://www.google.com/policies/technologies/types/
_ga	Statistics & website analysis	2 years	.wurth.be	Analysis cookie from Google Analytics, which is used in conjunction with IP anonymisation to distinguish between individual visitors and helps to understand how the website is used. This information is used to constantly improve the comfort and performance of our websites. See Google Cookie Policy https://www.google.com/policies/technologies/types/
_gid	Statistics & website analysis	1 day	.wurth.be	Analysis cookie from Google Analytics with a unique value for each page visit. See Google Cookie Policy https://www.google.com/policies/technologies/types/
test_cookie	Statistics & website analysis	1 day	doubleclick.net	Analysis cookie from Google Analytics which is set as a test to check whether the browser allows the setting of cookies. This cookie contains no identification features. See Google Cookie Policy https://www.google.com/policies/technologies/types/
_gcl_au	Remarketing	3 months	.wurth.be	Marketing cookie from Google that is used to measure the effectiveness of an advertising measure. See Google cookie policy https://www.google.com/policies/technologies/types/
IDE	Remarketing	1 year	doubleclick.net	Marketing cookie from Google which registers the action of a visitor to our website in order to measure the effectiveness of an advertising measure. See Google cookie policy https://www.google.com/policies/technologies/types/
_uetsid	Remarketing	7 days	.wurth.be	Marketing cookie from Microsoft for Bing Ads Universal Event Tracking, which is used to differentiate visitors and sessions.see Bing remarketing in paid search policy https://advertise.bingads.microsoft.com/en-us/resources/policies/remarketing-in-paid-search-policies
MUID	Remarketing	12 months	.bing.com	Marketing Cookie from Microsoft is used to store the anonymous Microsoft user ID. This allows the ID to be synchronized across Microsoft domains to verify clicks from ads in the Bing search engine for reporting and personalization purposes. See Bing remarketing in paid search policy https://advertise.bingads.microsoft.com/en-us/resources/policies/remarketing-in-paid-search-policies
_fbp, fr	Remarketing	3 months	.facebook.com	Marketing cookies from Facebook, which are used to present visitors to our website with interest-related advertisements when they visit the social network Facebook. See Facebook Cookie Policy https://www.facebook.com/policies/cookies/
mat_tel	Statistics & website analysis	Session	.wurth.be	Technical cookie from MaTelSo, which stores the Würth phone number displayed to the caller and the time of a call. Among other things this ensures that recurring website visitors are shown the same phone number.
youtube_consent	Convenience & personalization	12 months	.wurth.be	Functional cookie from Würth, which stores information on how you reacted to the information about loading YouTube videos.
googlemaps_consent	Convenience & personalization	12 months	.wurth.be	Functional cookie from Würth, which stores information on how you reacted to the information about loading Google Maps.

Authorization

It is only permitted to store cookies on your device without your permission if it is impossible to visit the Website without using the cookie or if the cookie is necessary for the service provided by the Website. If these conditions are not met, we will only place the cookies in question after we have obtained your permission.

Consent is given by clicking on the button “All cookies allowed” to accept all cookies when you visit the Website for the first time. Furthermore, you have the possibility to set your preferences by clicking the button “Set preferences”, where you can choose to use only certain cookies.

You can withdraw your consent at any time by clicking on the button “Refuse all cookies” in the “Cookies” section.

Turn on/off

Through your web browser you can delete cookies automatically or manually and you can specify whether or not certain cookies may be placed. Also, you can set your web browser to notify you when a cookie is placed.

More information about these settings can be found in the instructions in the Help-function of your browser.

Via "Cookies" in the footer of the Website, you can manually delete cookies or specify whether or not certain cookies may be set.

If all cookies are disabled, the Website may not function or not function optimally.

Complaints

You may contact the Data Protection Authority at any time by sending an e-mail to contact@apd-gba.be or by sending a written request to the Data Protection Authority, located at 1000 Brussels, Drukpersstraat 35.

¹ Cookie categories

Please note that by changing the cookie setting, it is not possible to delete cookies already set in your browser automatically. If necessary, please delete the cookies no longer required manually via your browser settings.